Epsilon3, Inc. Cookie Policy
1. Application
This cookie policy applies to the use of cookies and other tracking technologies on Epsilon3.io (the “Site”) and the related products and services we provide through the Site (the “Service”). This cookie policy is subject to, and made a part of, our Privacy Policy.
2. Policy
Epsilon3 believes in transparency about collection and use of data. This cookie policy provides information about how and when Epsilon3 uses cookies and other tracking technologies for these purposes. Capitalized terms used in this policy but not defined have the meaning set forth in our Privacy Policy, which also includes additional details about the collection and use of information at Epsilon3.
What is a cookie?
Cookies are small text files sent by us to your computer or mobile device, which enable Epsilon3 features and functionality. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.
Does Epsilon3 use cookies?
Yes. Epsilon3 uses cookies and similar technologies like single-pixel gifs and web beacons. Epsilon3 uses both session-based and persistent cookies. Epsilon3 sets and accesses cookies on the Site and Service. In addition, Epsilon3 uses third party cookies, like Google Analytics.
How is Epsilon3 using cookies?
Some cookies are associated with your account and personal information to remember that you are logged in and which workspaces you are logged into. Other cookies are not tied to your account but are unique and allow us to carry out analytics and customization, among other similar things.
Cookies can be used to recognize you when you visit our Site or use our Service, remember your preferences, and give you a personalized experience that is consistent with your settings. Cookies also make your interactions faster and more secure. Please refer to Appendix A to this cookie policy to learn more.
Categories of use
Authentication: If you're signed into the Services, cookies help Epsilon3 show you the right information and personalize your experience.
Security: Epsilon3 uses cookies to enable and support security features, and to help detect malicious activity.
Preferences, features, and services: Cookies denote which language you prefer and what your communications preferences are. They can help fill out forms on our Sites more easily. They also provide you with features, insights, and customized content.
Marketing: Epsilon3 may use cookies to help deliver marketing campaigns and track their performance (e.g., a user visited epsilon3.io and then made a purchase). Similarly, Epsilon3’s service providers may use cookies to provide us with information about your interactions with their services, but use of those third-party cookies would be subject to the service provider’s policies.
Performance, Analytics, and Research: Cookies help Epsilon3 learn how well the Sites and Services perform. Epsilon3 also uses cookies to understand, improve, and research products, features, and services, including to create logs and record when you access our Sites and Services from different devices, such as your work computer or your mobile device.
What third-party cookies does Epsilon3 use?
You can find a list of the third-party cookies that Epsilon3 uses on our sites along with other relevant information in Appendix A to this cookie policy. Epsilon3 does its best to keep this table updated, but please note that the number and names of cookies, pixels, and other technologies may change from time to time. Please note that these third parties may capture information regarding your use and interaction with our Site and Services.
We categorize the cookies we use as follows:
Necessary
These cookies are required to enable core Site functionality and to remember user preferences and choices, such as language preferences or customized settings. You cannot turn these cookies off.
Performance and Analytics
These cookies collect information about who is visiting our site and how users engage with our site. This information does not identify any individual user. With the usage of these cookies, we are able to count visits and traffic sources, referring websites, pages visited while on this site, time of day visited our site, if this is a new or repeat visitor, and other comparable information to improve the performance of our Site. You can opt out of these cookies by going to the Cookies Settings.
Advertising
These cookies are used by advertising companies to serve ads that are relevant to your interests. These cookies allow us to track browsing habits as you visit the Site. Based on your browsing history and with your permission, we may use third-party advertising partners who can then display to you a relevant ad when you are on a third-party site such as a social media platform. Within these cookies, we may also know your precise location such as latitude, longitude, GeoIP, and other location-specific information. You can opt out of these cookies by going to the Cookies Settings.
Web Beacons
We may also collect information via standard server logs or clear GIFs (also known as “Web beacons”). Web beacons and pixel tags are images embedded in a webpage or email for the purpose of measuring and analyzing usage and activity. We, or third-party service providers acting on our behalf, may use web beacons and pixel tags to help us analyze usage and improve our functionality and serve targeted advertising. Social media tools, like widgets and plug-ins, may be offered so you can share information on other sites such Facebook and Twitter. These interactive mini-programs collect your IP address, record the pages you visit on our Site, and set cookies that will enable the widget to function properly. Your interactions with these widgets are governed by the privacy policy of the company providing them, not by this Privacy Policy. If we link or associate any information gathered through passive means with Personal Data (as defined in our Privacy Policy), we treat the combined information as Personal Data under this cookie policy. Otherwise, we use information collected by passive means in non-personally identifiable form only. You can opt out of these web beacons by clicking the Manage Preferences button on the website.
How are cookies used for advertising purposes?
Cookies and other ad technology such as beacons, pixels, and tags help Epsilon3 market more effectively to users that may be interested in the Services. Such cookies may share certain information about your interaction with and use of our Site and Services with third parties for purposes of advertising on other websites and platforms. They also help with aggregated auditing, research, and reporting.
What can you do if you don't want cookies to be set or want them to be removed?
You have the option to disable and delete cookies that may not be necessary for the basic functionality of our Site. Please note, blocking categories of cookies may impact your experience on our Site, including by potentially restricting some of the functionality of the website. You may access the Cookie Manager at any time in the footer of our Site.
Does Epsilon3 respond to Do Not Track Signals?
The Site and Service do not collect personal information about your online activities over time and across third-party websites or online services. Therefore, “do not track” signals transmitted from web browsers do not apply to the Site or Service, and Epsilon3 does not alter any data collection and use practices upon receipt of such a signal, except that we do respond to preference signals to the extent required by the California Consumer Privacy Act.
Appendix A: Cookie Tables Sample
Necessary Cookies
These cookies are necessary for the Site to function and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but that could cause some parts of the Site to not work, or to have less functionality.
Performance and Analytics Cookies
These cookies through Google Analytics and MixPanel allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.
We also use cookies through Intercom that allow us to know who is contacting support when we are contacted via Intercom. If you do not allow these cookies we will have no context about who is contacting support.
To view an overview of the privacy of your Google Analytics cookies please go here: https://support.google.com/analytics/answer/6004245.
You may install a Google Analytics opt-out browser add-on by going here: https://tools.google.com/dlpage/gaoptout?hl=en-GB.
Advertising Cookies
We also use a marketing database management program (Hubspot) that deploys a cookie when a user interacts with marketing communications, such as a marketing email or a marketing-based landing page on our website. This cookie collects personal information such as your name, which pages you visit on our website, how you arrived at our website, and your purchases from the Epsilon3. Collected information is used to evaluate the effectiveness of our marketing campaigns or to provide better targeting for marketing. From time to time, cookies set by third parties find their way into this “Marketing” category, but the Epsilon3 does not always have control over those cookies and does not share personal data with those third parties.
Third Party Website Cookies
When using our website, you may be directed to other websites for such activities as surveys, to make payment, for job applications, and to view content hosted on those sites such as an embedded video or news article. These websites may use their own cookies. We do not have control over the placement of cookies by other websites you visit, even if you are directed to them from our website.
How To Control and Delete Cookies
1. Using Your Browser
Many of the cookies used on our website and through emails can be enabled or disabled through our consent tool or by disabling the cookies through your browser. To disable cookies through your browser, follow the instructions usually located within the “Help,” “Tools” or “Edit” menus in your browser. Please note that disabling a cookie or category of cookies does not delete the cookie from your browser unless manually completed through your browser function.
2. Cookies Set in the Past
Collection of your data from our analytics cookies can be deleted. If cookies are deleted, the information collected prior to the preference change may still be used. However, we will stop using the disabled cookie to collect any further information from your user experience. For our marketing cookie, when a user opts out of tracking, a new cookie is placed to prevent that particular user from being tracked on the device on which the cookie was disabled.
