ISSUE TRACKING

Software to Manage Complex Process, Part, & Product Issues

Epsilon3 enables innovative teams to handle the unexpected with confidence through rapid assessment, triage, and resolution.

Dashboard of a project management tool, Epsilon3, showing an active issue titled 'Engine Smoke' with critical severity. The interface displays project details, status updates, and issue actions related to identifying damage with instructions provided.

Issue, NCR, & CAPA Planning

  • Quickly flag any part, product, or process that fails to meet quality (QA) or safety requirements.

  • Pause operations—like assembly, integration, and test procedures—until critical issues have been resolved.

  • Generate a traceable and actionable non-conformance report (NCR) that documents all the essential details about the issue.

  • Execute a Corrective and Preventive Action (CAPA) plan to ensure the issue is resolved in a timely manner.

Engineer in yellow hard hat using laptop near industrial robot arm in a factory setting.

“Epsilon3 has transformed our operations by enabling efficient procedure management, real-time collaboration, and automated reporting. It's the ideal tool for our test environment.”

- Andy Mack, Propulsion Test Engineer
Virgin Galactic

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“Epsilon3 is a streamlined tool allowing us to optimize the creation, review and execution of our procedures. Their online platform allows us to develop, iterate and execute.”

- Meagan Roth, Launch Operations Manager
Firefly Aerospace

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